CANCELLATION POLICY

 

Alfa Vitamins team understands that sometimes you need to be able to cancel your order.

Our team ships out our orders pretty quickly, all orders are shipped within minutes up to 24 hours of receiving the order. (Orders Placed on Fridays after 1PM ship out the following Monday)

If you need to cancel your order, it needs to be done before your order has shipped out.

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Please call for cancellation at 305-597-6410, If the order has not shipped out yet. Your order will be successfully cancelled.

We CANNOT accept cancellations through email, our online form, or on social media, as we may not check those for up to 24 hours.  This includes any change to the shipping address, removal or additions to an order, and order cancellations.

When calling, please have your order number ready.

If it has not been shipped out, we can easily cancel your order for a refund minus (restocking fees)

All cancellations will have a $10.99 per master case or more (depending on the product amount per mastercase) restocking/cancellation fee.

 

By ordering you are agreeing to these terms and conditions.

 

OH NO! IT ALREADY SHIPPED??

If your order has shipped already, you will need to return the unopened items back to our Shipping Department, which then we will refund you minus any shipping costs. 

 

Shipping Department Address

 

ALFA VITAMINS LABORATORIES, INC

ATTN: INTERNET

4701 NW 77th Ave

Miami, FL 33166

 

Please call for cancellation at 305-597-6410, If the order has not shipped out yet. Your order will be successfully cancelled.

 

Thank you,

Alfa Vitamins Team